Vizio VBR210 User Manual download pdf (Page 6)

help topiCs

• Make sure the Internet connection is set up correctly. For more details, see Connecting to your home

network section in the User Manual.

• Test the Internet connection to make sure it is working. For more details, see Network Menu section in

the User Manual.

• Make sure the BD-Live

Internet Access option is not set to Prohibit Access. For more details, see

System Menu section in the User Manual.

• Make sure the disc you are playing is a legal copy.

Cannot connect to

the Internet using

BD-Live

• Refer to the user manual for your wireless router or contact the manufacturer of either your router or your

Internet Service Provider if they provided the router for you.

• Make sure the Internet connection is set up correctly. For more details, see Connecting to your home

network section in the User Manual.

• Test the Internet connection to make sure it is working. For more details, see Network Menu section in

the User Manual.

• Disable MAC address ltering in your wireless router.

• Your player only supports Shared WEP, not Open WEP. Change your router settings to Shared WEP. Refer to

the user manual for your wireless router or contact your router manufacturer.

• Update your wireless router or device with the latest software available from the manufacturer’s website.

• Use the correct password and or passphrase to connect to a secured network.

• Check the network connectivity with other devices (such as a laptop or desktop computer). If these

devices also cannot connect, please reference your wireless device’s User Manual for further

conguration assistance.

• Many wireless connection issues can be resolved by power cycling your wireless router. Unplug the

router’s power cable, plug it in again and repeat the wireless connection steps.

• Try a wired (Ethernet) cable directly from your broadband modem’s output connection. A wired connection

may deliver a more consistent connection depending on the conditions in your home environment.

Wireless

Connection

Issues

• If you are experiencing an issue with the functionality or features of Netix, Pandora, or Vudu, please

contact these companies directly.

• Netix: www.netix.com/help or call 1-866-579-7113

• Vudu: 888-554-VUDU

• Pandora: www.pandora.com/support/

Note: VIZIO is not responsible for customer service related to content and/or services provided by the third

parties who create the Apps. Any questions or requests for service relating to the content or services should

be made directly to the specic App service providers.

The Internet Apps

are not working

• Insure that the Ethernet cable is securely inserted into your access point and the back of the player.

• Make sure the Internet connection is set up correctly. For more details, see Connecting to your home

network section in the User Manual.

• Test the Internet connection to make sure it is working. For more details, see Network Menu section in

the User Manual.

• Check network connectivity with other devices (such as computer).

• If you require further assistance, please contact your Internet Service Provider.

Ethernet (Wired)

Connection Issues

User Manual available online at www.VIZIO.com

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Vizio VBR210 User Manual Page 6

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