Vizio M652i-B2 Operations Instructions download pdf (Page 26)

ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR

Covers units purchased as new in Canada

VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship

for a period of one year of non-commercial usage and ninety (90) days of commercial use. If a Product covered

by this warranty is determined to be defective, within the warranty period, authorized for sale in Canada and from

an authorized Canadian reseller, VIZIO will repair, replace or refund the unit at its sole option and discretion. VIZIO

reserves the right to dispatch In-Home Service subject to availability or provide other service type options.

To obtain warranty service, contact VIZIO Technical Support via email: T[email protected] or via phone at 877

MY VIZIO (877.698.4946) from 7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday and

Sunday, Central Time, or http://store.vizio.com/en-ca/. Pre-authorization must be obtained before sending any

product to a VIZIO service center. Proof of purchase in the form of a purchase receipt or copy thereof is required to

show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new

or recertiﬁed at VIZIO’s option and sole discretion. Replacement parts and units are warranted for the remaining

portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

TV’s 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit

and does not include de-installation or re-installation of the product. In-Home Service is subject to availability. VIZIO

will provide other service type options when in-home service is not available.

TV’s under 32” must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for

transportation costs to the service center, but VIZIO will cover return shipping to the customer. Pre-authorization is

required before sending any unit in for warranty service.

Product returns to VIZIO’s service center must utilize either the original carton/box and shipping material or

packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing

and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for

example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges,

signal issues, damages from shipping, acts of God, any type of customer misuse, modiﬁcations or adjustments, as

well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service

center. Products with unreadable or removed serial numbers or requiring routine maintenance are not covered.

This one year limited warranty does not cover Products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a

non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE

LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES

AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE,

OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE

PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR

DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM

PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.vizio.ca FOR THE

MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION

WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will

be restored to you conﬁgured as originally purchased. You will be responsible for restoring all applicable data and

passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect

your personal information, VIZIO recommends that you always clear all personal information from the unit before it

is serviced, regardless of the servicer.

ZERO BRIGHT PIXEL DEFECT GUARANTEE

This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new

product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s

product information page www.vizio.ca or look for the “zero bright pixel” guarantee on the box.

Recertiﬁed Warranty

NINETY DAY LIMITED WARRANTY ON PARTS AND LABOR

Covers units purchased and currently located in Canada.

IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH IS PROVIDED TO THE CUSTOMER AS A

WARRANTY REPLACEMENT, THE WARRANTY OF THE PURCHASED UNIT MAY SUPERSEDE THIS ONE. SUCH A REPLACEMENT

UNIT IS WARRANTED FOR THE LATER OF EITHER THE REMAINING PORTION OF THE ORIGINAL WARRANTY (AS SPECIFIED BY

THE ORIGINAL WARRANTY DOCUMENTATION AND DERIVED FROM THE ORIGINAL PURCHASE DATE) OR THE WARRANTY

PERIOD SPECIFIED HEREIN (AS DERIVED FROM THE DATE THE REPLACEMENT UNIT IS RECEIVED).

VIZIO provides a warranty to the original purchaser of its products against defects in materials and workmanship

for a period of ninety (90) days of non-commercial use. If a Product covered by this warranty is determined to be

defective, within the warranty period, authorized for sale in Canada and from an authorized Canadian reseller,

VIZIO will repair, replace or refund the unit at its sole option and discretion. VIZIO reserves the right to dispatch

In-Home Service subject to availability or provide other service type options.

To obtain warranty service, contact VIZIO Technical Support via email: T[email protected] or via phone at 877

MY VIZIO (877.698.4946) from 7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday and

Sunday, Central Time, or visit www.vizio.ca. Proof of purchase in the form of a purchase receipt or copy thereof is

required.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new

or recertiﬁed at VIZIO’s option and sole discretion. Replacement parts and units are warranted for the remaining

portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is later.

Types of Service

Units 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit

and does not include de-installation or re-installation of the product. However, in some cases, it may be necessary

to send the unit to a VIZIO service center. VIZIO will cover the transportation charges to and from the same customer

location.

Units less than 32” must be sent to a VIZIO service center. VIZIO is not responsible for transportation costs to the

service center, but VIZIO will cover return shipping to the customer. Pre-authorization is required before sending any

unit in for service.

Any returns to VIZIO’s service centers must utilize either the original carton box and shipping material or a

replacement box and material provided by VIZIO. VIZIO technical support will provide instructions for packing and

shipping the unit to the VIZIO service center.

Limitations and Exclusions

VIZIO’s ninety-day limited warranty only covers defects in materials and workmanship. Items not covered include

but are not limited to cosmetic damage, normal wear and tear, misuse, signal issues, power surges, and damages

from shipping, acts of God, any sort of customer misuse, installation, customer modiﬁcations, adjustments, and

set-up issues. Units with unreadable or removed serial numbers, “image burn-in”, and routine maintenance are not

covered. This warranty does not cover products sold “AS IS”, “CLEARANCE” or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES,

INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE

LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES

AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE

DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS,

OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG

AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU

MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE

WITHOUT NOTICE. CHECK www.vizio.ca FOR THE MOST CURRENT VERSION.

Service and Parts Information

ELECTRONIC SPARE PARTS

VIZIO offers these supplier parts contact information for your convenience. In the event service is needed on your

VIZIO product (after the warranty period) and a replacement part is required, please contact one of the following

VIZIO authorized spare parts distributors with the required part number.

Vizparts.com Inc

710 Epperson Drive, Suite B

City of Industry, CA 91748

(888) 260 -7765

www.vizparts.com

LIMITED WARRANTY - CANADA

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Vizio M652i-B2 Operations Instructions Page 26

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