Vizio M220NV User Manual download pdf (Page 49)

VIZIO M220NV User Manual

Version 3/15/2010 49

www.VIZIO.com

Audio Troubleshooting

Issue Solution

No audio

 Press Volume + (Up) on the remote control or side of the TV.

 Press MUTE on the remote control to make sure that MUTE is not ON.

 Check the MTS Audio settings in the Tuner menu to insure they are set to

Stereo/English. ( TV input only )

 Verify that the TV Speakers are On in the Audio menu.

 Check the video/device cable integrity. Try another cable (HDMI,

AV/Composite, Coax etc.)

 Change audio settings of the external device.

 If you are using an antenna, the signal strength of the channel may be low.

Make sure your antenna is connected securely to your HDTV and move the

antenna to an alternate location in the room or close to a window.

Audio volume differs on

each input

 Your HDTV will retain the last used volume level for each input.

Low audio volume (TV

internal speakers)

 Press the Volume up on the remote control.

 Increase the volume of the external device using that device’s remote.

Distorted/popping audio

 Check video/device cable integrity. Try another cable (HDMI, AV/Composite,

Coax etc.)

 Insure audio cables are tightly inserted into inputs.

 Try another device.

 Use another device input.

VIZIO Internet Apps Troubleshooting

Issue Solution

The installed apps are not

working correctly

 If you are experiencing an issue with the functionality or features of an App,

please contact the App publisher directly. Press the green button while in the

Apps Sidebar view to see help information from the publisher.

 Note: VIZIO is not responsible for customer service related to content and/or

services provided by the third parties who create the Apps. Any questions or

requests for service relating to the content or services should be made directly

to the specific App service providers

Remote Control Troubleshooting

Issue Solution

The remote control will not

work

 Point the remote control directly at the remote sensor on your TV (IR mode

only).

 Remove any obstacles between the remote control and the remote sensor (IR

mode only).

 Replace dead batteries with new ones.

The remote control will not

adjust TV Volume.

 Check the Advanced Audio menu located in the HDTV Settings App. Audio

control must be set to TV.

Channel Up and Down

buttons will not work.

 In the HDTV Settings App, select Tuner, then Auto Channel Scan. This must

be performed before attempting to change channels.

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Vizio M220NV User Manual Page 49

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